Product Manager IT - Business Applications Hygiene (m/w/d)

04.04.2022 Permanent

Location: Hamburg or Frankfurt region

Product Manager IT - Business Applications Hygiene (m/w/d)

Company Background

Think Circular – sustainability as a business model. This is CWS.

With innovative, sustainable and digital rental solutions, CWS contributes to a healthier and safer future. The CWS portfolio is divided into products and services in the areas of hygiene, floor care, work clothing, fire protection, clean rooms and healthcare. The Hygiene Division offers a complete range of solutions in the field of washroom hygiene and floor mats. The CWS group belongs to Haniel, a German family-owned company with over 260 years of experience in creating sustainable value for generations (“enkelfähig”).

Role Context and Key Responsibilities

At CWS Hygiene IT, you will be part of the business applications team that builds, runs, and improves their technology product, creating delightful customer and user experiences. Together with the ERP team, you are end-to-end responsible for our business applications for the Hygiene division. Your application portfolio contains solutions and tools for our customers, our service drivers, warehouse and logistics management. You are the prime IT counterpart for all stakeholders for your products up to senior management level.

  • You will facilitate the definition of requirements by understanding the What and Why of the requirements.

  • You ensure close collaboration between business process owners, ERP experts, solution architect and software and IT engineers, who implement (the HOW).

  • You will negotiate and steer external software suppliers during project and lifecycle phase of your products.

  • You will work in agile projects to implement new IT applications and features.

  • You are responsible for a reliable RUN of your products and a stable lifecycle management.

  • You and your team will continuously improve your products through insights derived from meaningful data acquired.

Who we are looking for

  • 5+ years of experience and a proven track record in building and/or consulting user-facing software products (in an agile manner), ideally in a service-focused b2b industry.

  • Ability to write technical requirements (i.e. FRDs and User Stories), understand business models, and translate operational requirements and processes into IT solutions.

  • Outstanding communication skills and a natural ability to convert complex processes into universally understandable ideas.

  • Close attention to detail and evangelism to explain to others.

  • Structured and pragmatic personality combined with a service oriented mindset.

  • Professional business English and German.

  • Willingness for moderate travel across Europe. Remote work possible up to 2/3.