Account Executive


Role Details

Business Unit

Clean Room

Job Title

Account Executive

Location Base

Spiddal Co. Galway

Geographic market area

West/Midlands/North West

Reporting to

Head of Sales

Overall Purpose of the Role

  • Develop strong relationships with assigned customers to achieve target retention rates, improved profitability and organic growth.
  • Increase the portfolio within the defined Cleanroom business area for the assigned and potential key customers.
  • Responsible for overall generation of business growth within the cleanrooms business in his/her region in line with annual Budget.
  • Generation of new sales and cross selling opportunities within monthly and annual targets.
  • Exploration and introduction of new product and service innovations into the cleanroom sector.
  • Keeping senior management aware of competitive activity in the market.
  • Manages new business opportunities to achieve annual targets within an agreed price list structure.
  • Adopts the prescribed corporate guidelines and processes when acquiring orders

Main Responsibilities

  • Structured customer care to ensure customer satisfaction, customer loyalty and further expansion of existing customer business for A&B customers
  • Acquisition of new customers
  • Portfolio development
  • Creating and executing opportunities
  • Establishment and expansion of an active network and expansion of business relationships
  • Negotiate and conclude framework contracts and conduct price negotiations
  • Exploitation of up-and cross-selling potentials
  • Achievement of sales targets
  • Reduction of the termination rate
  • Preparation of calculations and relevant key figures
  • Assessment of market potential and competitor activities
  • Submission and tracking of offers
  • Compliance with the specifications in the assortment manual
  • Represent the image of CWS at potential customers, at events and at trade fairs
  • Advising and supporting – Production, Materials management, Quality and Customer Support of newly signed customers and the ordering and implementation procedures involved for set up.
  • Working closely with the Distribution function to plan the logistics schedule for new cleanroom customers.
  • Keeping abreast of competitor activity and responding accordingly if a threat is imminent.
  • Development and introduction of new product, services and innovations to the cleanroom market in association with management.
  • Identifying cross-selling opportunities within our existing customer base.
  • Price increase implementations

Education and Qualifications

  • A degree in Business Administration, Science or related qualification.
  • At least 2 years of direct sales and/or technical experience in the service sector
  • Experience in dealing with customers or key decision makers
  • Commercial knowledge
  • Clean product and range knowledge would be an advantage

Knowledge and Behaviour

  • Planning and organizational talent
  • Presentation techniques
  • Strong MS Office skills including Word, Excel and Powerpoint
  • Negotiating skills, communication skills and customer orientation

Person Specification

  • Structured, autonomous, and results-driven way of working
  • A strong communicator, both written and verbal.
  • Entrepreneurial thinking and action
  • Flexibility and a strong willingness to travel
  • Loyalty coupled with commitment