Flexible instead of rigid: How workwear from CWS Workwear defies rapid change

When your business changes overnight, every hour counts. Discover how flexible workwear from CWS Workwear gets you up and running faster – with helpful answers, clear costs and flexible services that grow or shrink with your team.

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13 October 2025 Workwear

When business changes overnight... 

Can your workwear supplier keep up?It's Monday morning and your plans have changed. Again. Two new employees need uniforms by tomorrow, another team is being downsized, and a customer has requested additional staff at short notice. You contact your supplier and receive only vague time estimates, additional costs or the dreaded response "That's not possible". That's the real problem with inflexible workwear: slow responses, rigid contracts and missed opportunities. In today's business world, such friction is not only inconvenient, but it also  poses a competitive risk. Flexibility from your suppliers is no longer a luxury, it's a business necessity.

 

The new business reality: adapt or fall behind

Economic uncertainty and supply chain disruptions are now the norm for European companies. As numerous studies in Europe confirm, companies in the eurozone are currently focusing on operational agility and flexible business models to cope with ongoing uncertainty, as supply chain disruptions and labour shortages persist across Europe.In this environment, it is crucial to be able to quickly scale teams up or down, open new locations, change branding or train employees at short notice. However, many companies are still hampered by inflexible partners and outdated contracts – especially when it comes to everyday items such as workwear. The cost? Unused uniforms, delayed project starts, new employees waiting weeks for the right equipment, and time lost to paperwork instead of progress. Here, flexibility in workwear management is no longer just a "nice-to-have" but a business necessity. Suppliers who can't keep up with your pace jeopardise your operations, your customer experience and your brand. CWS Workwear was developed for this reality: we integrate flexibility into every aspect of our services so that your workwear solution is as fast as you are.
CWS Workwear service truck

Flexibility across all service models


Our basic model, “Flex Comfort”, is designed for stability and simplicity. It covers all essential services: regular collection and delivery by our own fleet, professional cleaning, repairs and seamless training of new employees with digital tools such as EasyFit and the Repair App. In addition, with "Flex Comfort" you can add or remove carriers as needed, adjust the service frequency and choose optional extras such as a "wash-only service" or logo additions. Everything is designed for low administration and quick adjustments, so you can keep pace with the daily changes in your business – without hidden costs or effort.


"Flex Cozy" offers even more flexibility for companies with a dynamic workforce. This service model includes all the benefits of "Flex Comfort" plus free size changes and up to 20% cancellations per year. These changes are handled digitally and displayed in your customer portal, allowing you to easily adjust your service to the growth or decline of your team – without confusing paperwork or unexpected costs.
 

Our “Flex Prime” service model is the complete solution for demanding, fast-paced environments. Building on “Flex Cozy”, this service solution includes up to 10% free early replacement deliveries per year – ideal for workplaces with high wear and tear or high turnover. Every adjustment (size, cancellation, replacement) is recorded in real time, so you always have an overview and can respond to any challenge.
 

Regardless of which service model you choose, you will be supported by a system designed for flexibility, digital transparency and control.

Our superpower: local teams, real answersThe strength of CWS Workwear lies not only in our technology or our history – it lies in our employees. With over 125 years of experience and a presence in 15 countries, we bring the strength of a market leader but remain flexible thanks to our own local laundries and our own fleet of drivers. This means that when changes occur, you receive fast and reliable support from people who know your business and your region – not from a distant call centre or an outsourced provider.With our 24-hour availability, you never have to wait days for a response. Whether it's an urgent delivery, a last-minute size change or a special project, you can rely on direct communication and real solutions
A close up picture of the customer care worker on a call

Standard? No, thank you! 

Your company sets the standardsBusiness as usual is a thing of the past. When was the last time your supplier made a carrier extension, changeover or innovation easier (rather than more difficult) for you? At CWS Workwear, flexibility is the standard, not the exception. Whether you're dealing with sudden growth or planning for seasonal fluctuations, you can always choose exactly what you need and adapt to changes in your business – from simple cleaning to a fully managed complete solution.