Definition of maintenance and servicing
Maintenance involves checking and caring for a fire protection system so that it functions for as long as possible without needing to be repaired.
Depending on the fire protection system, for example, it is cleaned, adjusted, lubricated or wear parts are replaced. During maintenance, the specialist eliminates defects in the fire protection system so that it functions properly again.
Fire safety maintenance from CWS
High quality
Maintenance and servicing is carried out by our own specialists, who are highly trained and have industry-specific expertise.
Always on time
No matter how big your building is and what its function is, we can take care of everything. The best way to do this is with a maintenance contract.
Beyond maintenance
We also take care of planning and installation. We also train your staff and provide your company with its own fire safety officers.
Responsibilities for fire protection maintenance
In principle, the building operator is responsible for proper fire protection. He is liable if the maintenance of fire protection equipment has not been carried out or has not been carried out properly and, for example, human lives and the environment have been endangered and property damaged.
The operator is liable.
If there is no proof of maintenance for the fire protection technology in the building, the operator is in breach of building regulations - and breaching building regulations is a criminal offence! In addition, insurance companies may not pay in the event of a fire and the manufacturer may also suspend the warranty on its product.
Fire safety maintenance
Step 1:
We digitally record the maintenance steps specified by the manufacturer of a fire protection system.
Step 2:
The CWS fire protection technician works through these on site and documents them directly on his tablet.
Step 3:
If the maintenance was successful, it renews the maintenance label with the personal ID of the expert, the date and the next maintenance date.
Step 4:
We provide you with the test report immediately after maintenance. If minor repairs and measures are required as part of maintenance, we can usually carry these out on site or contact you.
FAQ
It’s not so easy to get your bearings in the jungle of fire safety, or is it? That’s what we're here for! We can help, and a good place to start is by answering some of your frequently asked questions.
How often should fire safety maintenance be carried out?
That depends on your fire safety equipment. Usually, fire extinguishers and wall-mounted fire hose reels with “dry” risers must be maintained every two years and all other fire safety equipment must be maintained once a year. However, there can be exceptions.
Do I need to get in touch with CWS if maintenance is due?
If we’ve already maintained your fire safety equipment in the past, then we’ll let you know about the next maintenance appointment as soon as possible – the same goes if you have an existing maintenance agreement. But you can also call us to book your preferred date.
What happens if I forget about the maintenance appointment
It’s rare, but it can happy to anyone. In this case, we can get to you even at short notice.
How can I keep track of lots of equipment that require maintenance?
Thanks to well-organised documentation of all the products that require maintenance in your building. You can also use our digital fire safety records, as you’ll then receive automatic reminders about maintenance appointments for all fire extinguishers and systems, for example.
What happens if maintenance reveals that a device is faulty or a system is no longer working?
In most cases, a CWS fire safety technician can fix the fault on the spot, as they always carry the right spares for the job with them. Our service vehicles are also fully equipped, which saves multiple trips and CO2.
Welche Vorgaben gibt es für die Brandschutz-Wartung?
Die Technischen Regeln für Arbeitsstätten (ASR) geben vor, womit und wie Arbeitsstätten auszustatten sind. Die Maßnahmen, die bei einer Wartung von Brandschutzeinrichtungen durchgeführt werden müssen, geben die jeweiligen Normen sowie die Hersteller vor.
Wartung und Instandhaltung dürfen deshalb nur von autorisierten Experten - d. .h von Sachkundigen - durchgeführt werden. Zudem dürfen Abnahmeprüfungen von Anlagen die der TPrüfVO unterliegen nur durch Prüfsachverständige durchgeführt werden. Zur Begriffsdefinition:
- Fachkundige sind Personen mit einer abgeschlossenen Ausbildung und Berufserfahrung.
- Sachkundige sind Fachkundige mit einer zusätzlichen, spezialisierten Ausbildung im Bereich. Diese Ausbildung ist entweder durch den Hersteller der Brandschutzeinrichtung oder eine akkreditierte Prüfstelle (wie DEKRA oder TÜV) erfolgt.
- Sachverständige verfügen über eine fundierte spezialisierte Ausbildung, meist über ein Studium und sind baurechtlich anerkannt. CWS bietet Sachverständige zur Erstellung von Brandschutzkonzepten sowie Prüfsachverständige zur Anlagenprüfung nach den technischen Prüfverordnungen der jeweiligen Bundesländer an.