Operations Business Analyst (m/f/d)
CWS Hygiene is the market leader in sustainable hand and washroom hygiene and a true pioneer in our industry. You’ve probably already come across us in the washrooms of an airport, on a floor mat at the entrance of an office building, or at a service station. Our solutions are present everywhere in daily life: in educational institutions, retail, industry, as well as in hospitality and gastronomy. In Germany, around 1,500 colleagues serve more than 65,000 existing customers every day. And we want to continue growing with you on our team!
For our Hygiene International division, ideally at one of our locations in Dreieich near Frankfurt or Duisburg, we are looking for a
Operations Business Analyst (m/f/d)
Ref. No.: JR1014129
Your tasks as Operations Business Analyst (m/f/d)
As a Operations Business Analyst, you act as the analytical right hand to the Group Director. You transform complex, cross-country data into meaningful business insights, enabling leadership to make informed decisions across Operations, Logistics, Fleet, and Commercial topics. Working independently, you combine recurring reporting with deep-dive analyses, helping shape strategic initiatives across our European business.
Your role with us as Business Analyst – Operations (m/f/d)
Analyzing, cleaning, and interpreting large datasets from multiple countries and systems to generate actionable business insights
Conducting ad-hoc analyses and translating complex business questions into clear recommendations for senior leadership
Designing, maintaining, and continuously improving dashboards and recurring reports, primarily in Power BI
Identifying data quality issues and driving improvements to reporting processes and operational transparency
Writing and optimizing SQL queries to extract, combine, and analyze business data efficiently
Leveraging AI and LLM tools to automate analytical workflows and improve reporting efficiency
Presenting analytical findings and business recommendations to the Group Director and other senior stakeholders
What you bring:
At CWS Hygiene, we value not only professional skills but also cultural fit. You are curious, analytical, and enjoy working independently in a dynamic, international environment.
University degree or strong internship experience in Analytics, Consulting, Finance, Operations, or a related field
Hands-on experience with SQL, Excel, and Power BI or comparable business intelligence tools
Experience working with larger datasets and transforming data into meaningful business insights
Practical experience using AI and LLM tools to improve analytical workflows and reporting
Independent, structured, and solution-oriented working style with the ability to manage ambiguous tasks
Strong communication skills with the ability to present analytical findings to non-technical stakeholders
Fluent business English skills; German language skills are considered an advantage
What's in it for you?
Working at CWS Hygiene means being part of a dynamic and international environment where you can quickly take on responsibility and develop both professionally and personally. We live our values every day: the customer comes first, we support each other, we get better every day, we take responsibility, and we strive for success.
Attractive compensation package including bonus
30 days of vacation
Hybrid working model
High visibility and direct collaboration with the Group Director and international leadership teams
Broad exposure to strategic projects across a 15-country European organization
Employee benefits such as company pension scheme, JobRad (bike leasing), corporate benefits, and more
Structured onboarding and regular team-building activities and company events to strengthen collaboration and team spirit
About CWS Hygiene
With innovative, sustainable, and digitalized service solutions, CWS Hygiene ensures health, safety, and protection in the workplace and public spaces. Our rental-based circular economy model contributes to a healthier and safer future. In Germany, more than 1,500 employees support over 65,000 customers, with a total workforce of around 4,000 across Europe. CWS Hygiene operates in 15 European countries and is owned by Franz Haniel & Cie. GmbH.
More information: https://www.cws.com/hygiene