Toilet paper is an essential part of any sanitary space, providing hygiene and everyday comfort. Considering how to hand toilet papers correctly and ensuring its proper handling play a key role in reducing infection risks and ensuring a pleasant user experience for everyone.
Contents
- Why toilet paper is part of a hygiene culture
- Over or under? How to hang toilet paper correctly
- Positioning & ergonomics: what to consider when placing toilet paper
- Hygiene & maintenance: cleanliness is a team effort
- Sustainability & efficiency: choosing the right systems
- Hygiene plans with versatile dispenser solutions
Why toilet paper is part of a hygiene culture
Toilet paper is something most people take for granted. But in public and workplace washrooms, there is far more to it than just supplying a basic product. Correct handling, thoughtful placement and regular maintenance are essential for maintaining hygiene in washrooms, whether in offices, hospitality, hospitals, schools, retail spaces or industrial environments.
Small details such as how the roll is hung or which dispenser system is used contribute significantly to cleanliness, order and the overall user experience. Well-designed toilet hygiene creates a safe and clean environment, reduces infection risks and increases satisfaction among everyone using the sanitary facilities.
Over or under? How to hang toilet paper correctly
The question of how to hang toilet paper correctly - whether toilet paper should hang “over” or “under” the roll - continues to spark debate. In fact, 20% of users even turn the roll around if it’s hanging the “wrong” way. But the decision is not simply a matter of personal preference: hygiene, convenience and efficiency genuinely play a role here. Hygiene specialists clearly recommend hanging the toilet paper with the loose end facing forward over the roll.
Why? This setup prevents the paper from touching the wall when torn off, which is an important factor in reducing germ transfer. It also makes the paper easier to access and allows users to take the right amount quickly and comfortably. Less handling, less waste, fewer refills. Daily operations become both more hygienic and more efficient by hanging toilet paper correctly.
Modern toilet paper dispensers from CWS Hygiene are designed with these needs in mind. They not only store toilet paper hygienically but also support user comfort through ergonomic design, creating a smooth and intuitive experience. Small details such as correct placement and choosing an appropriate dispenser contribute significantly to cleaner, safer and better organised sanitary spaces, especially in high-traffic washrooms where people may follow different hygiene habits.
Every little protective measure counts, especially in heavily frequented public toilets, where many people with different hygiene standards are on the move.

Positioning & ergonomics: what to consider when placing toilet paper
Hanging toilet paper correctly is essential for both comfort and hygiene in public and accessible sanitary spaces. A recommended installation height is between 60 and 70 centimetres above the floor, ensuring that users can reach the roll easily without stretching or bending. In accessible washrooms, such standards are particularly important to ensure comfortable use for people of all sizes and mobility levels.
EU Guidelines on Human Rights to Safe Drinking Water and Sanitation provide clear guidance for accessible sanitary spaces in public buildings. Among its requirements are easily reachable toilet paper holders and sufficient manoeuvring space, enabling all users, including wheelchair users, to use the facilities safely and independently.
Hygiene & maintenance: cleanliness is a team effort

Hygiene starts with routine checks and timely refilling of dispensers. This is the foundation of clean, safe sanitary spaces. In high-usage facilities in particular, consistent availability and cleanliness increase user satisfaction and support better hygiene. Closed dispenser systems offer strong advantages: they protect toilet paper from contamination, moisture and vandalism, ensuring it remains hygienic at all times.
Toilet seat hygiene also plays an important role. Many people feel uncomfortable sitting down in public washrooms. High-quality toilet seat cleaners from CWS Hygiene provide hygienically clean, low-germ surfaces that enhance the user experience.
Hygiene boxes further help by preventing waste from accumulating in cubicles, reducing surfaces where germs can collect. This creates an environment that promotes confidence and eases the burden on both users and operators.
Professional service partners such as CWS Hygiene go beyond supplying products: they take over installation and maintenance of your hygiene systems. Regular inspections, proper disinfection and professional servicing help maintain consistently high hygiene standards. This reduces costs, avoids downtime and provides long-term protection, comfort and safety in all public and workplace sanitary spaces.
Sustainability & efficiency: choosing the right systems
Modern dispenser systems with precise dosing help ensure resource-efficient use of toilet paper and other hygiene products. They significantly reduce consumption, which benefits the environment and lowers operating costs. In companies, hotels, public buildings and care facilities, this efficient resource management supports sustainability and ESG objectives.
In addition to toilet paper, tampon and pad dispensers are becoming increasingly relevant. They offer a hygienic, flexible and needs-based supply, preventing toilet paper from being used as an improvised alternative. CWS Hygiene provides innovative rental solutions that are environmentally responsible and include continuous maintenance and refilling. This helps organisations reduce waste and enhance user comfort.

Hygiene plans with versatile dispenser solutions for toilet paper
Correctly hung toilet paper is not a minor detail, it is an important component of a functioning hygiene plan. The combination of thoughtful planning, high-quality products and professional service significantly improves cleanliness, comfort and hygiene levels in public sanitary spaces. Small measures such as proper placement of the roll can have a considerable impact. After all, who hasn’t been frustrated by missing toilet paper?
CWS Hygiene offers a wide range of dispenser solutions for toilet hygiene, including toilet paper dispensers, soap dispensers, towel dispensers as well as tampon and pad dispensers. The rental model keeps you flexible and ensures support for installation, maintenance and supply of consumables. Our experts are happy to advise on tailored solutions for the highest hygiene standards.
