According to a study conducted by the University of Erfurt in April 2021 with the German Federal Center for Health Education (BZgA), about 70 percent of the population "frequently" or "always" comply with the recommendation to wash their hands this thoroughly. The authors also found that:
- 83% of respondents frequently or always wash their hands coming home from outdoors,
- 80% after visiting public places,
- 84% after using public transportation and
- 84% before visiting someone who is in poor health because of an illness.
This suggests that washrooms for customers, visitors and employees should expect to be viewed particularly critically. After all, most people's hygiene awareness has clearly increased after two years of the Corona pandemic. And with that, tolerance for empty soap dispensers, inadequate hand-drying facilities or a lack of disinfectants has likely declined. And we all know that dissatisfied customers usually do not come back and with critical comments do not contribute to a good image.
